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Contact

Hablemos.

We are available via WhatsApp, email or form. We respond to every inquiry within 48 business hours — and most of them, much sooner.

Direct channels

The fastest way.

For urgent inquiries or real-time conversation, message us on WhatsApp. For more formal matters, email is usually the best channel.

Form inquiry.
Fields with * are required.

By submitting this form you accept our privacy policy. We respond within 48 business hours.

Los Dedos de Punta del Este
From Punta del Este

We are local.
We know you
and know the territory.

Operating base in Punta del Este · coverage in Maldonado, Montevideo and Rocha
Where we are

Office in Punta del Este.

Our operating base is in Punta del Este, from where we coordinate the entire operation across the premium corridor of Maldonado and the expansion into Montevideo and Rocha.

Premium Host Punta
Punta del Este, Maldonado, Uruguay

Visits by appointment, coordinated via WhatsApp or email. Our team operates distributed across the Maldonado area to respond quickly to any situer necesidad.

  • Monday to Friday 9:00 – 19:00
  • Saturdays 10:00 – 14:00
  • Guest support 24/7 · 365 days
Frequently asked questions

About contact.

Questions we get frequently before being contacted. If yours is not here, write to us anyway — better to ask than to wonder.

How long until you respond?
During business hours, WhatsApp is typically answered within minutes; email within the first few hours. In all cases we guarantee a response within 48 hours hábiles. Para huéspedes ya alojados, el soporte es inmediato los 365 días del año.
I have an emergency with an active booking. What do I do?
Message us on WhatsApp at +598 98 565 677 — this is our dedicated guest support line (WhatsApp only, no calls). Only in true emergencies can you call directly Juan +598 98 467 600 o Germán +598 99 243 826 — depending on the day and time, one of them will be on duty or on call.
Can I schedule an in-person meeting?
Yes. For owners wanting to evaluate their property, we schedule in-person meetings in Punta del Este or virtual ones as you prefer. We coordinate via WhatsApp o email.
Do you operate on weekends and holidays?
The office is closed on weekends. However, if necessary, we can arrange a meeting or visit on Saturdays or Sundays in advance — gabemos que algunos propietarios solo vienen de visita esos días, y algunos huéspedes podrían requerirlo cuando visitan un fin de semana. El soporte de emergencia para huéspedes sigue operativo 24/7.
What languages do you speak?
We communicate in Spanish, Portuguese and English, with both guests and owners. Additionally, thanks to our AI implementation en nuestros canales de comunicación, podemos escribir con facilidad y claridad en prácticamente cualquier idioma.
What information do you need for an owner inquiry?
For a first evaluation, we need the location, property type, number of bedrooms and a photo or link to the current listing if available. All lo demás lo conversamos en la reunión. También podés completar el formulario específico en the Owners page.